Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

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  • Kathleen B.08-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We had a really great experience getting my new 2025 Tiguan. Our salesperson Maia Abdul-Samad was phenomenal! She was pleasant and, very well informed on the vehicle. Very down to earth. The exact car I wanted was waiting in front the dealership when we got there. Thank you Maia for everything. We will definitely be back! Top Notch!!!

  • Horace P.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Services were fantastic

  • Monae H.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The services, the shuttle and the early morning appointment assistance is the reason I love this location. They are the best!

  • Theodore D.08-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Custumer service was exceptional

  • Ghulam D.08-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The experience was outstanding. They went above and beyond by dropping me off at home and picking me up the same day, despite the difficulty.

  • Martechia J.08-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Barbara W.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Kenneth M.08-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Pamela S.08-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    This s my fourth VW I have purchased at Heritage. Working with Melissa Cole is always a pleasure!

  • Renata H.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They kept in touch with me as far as what they would like to do before they went forward. And I appreciate that.