Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

Models
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  • Julienne W.10-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Melissa C.10-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2022

  • Channon M.09-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great service !

  • Kathirvel M.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • David A.09-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    The service rep, Ellery, was great through the process and kept me well informed.

  • Mackenzie S.09-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The sales team and the finance team on the day of purchase were unorganized and created a delay in signing the paperwork. They also had me sign The wrong paperwork, which then made me have to take time out of my workday to correct the paperwork. The car also had a malfunctioning transmission.

  • Megan M.09-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Dominic was great and very helpful! He made the experience easy, I recommend anyone looking for a car to go see him!

  • Samuel W.09-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Camilla C.09-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    It was great service all around

  • Albert G.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    work was timely & well done.