Average Score (384 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

384 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Richard D.10-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fantastic customer satisfaction, service, very personal experience

  • Erica C.10-11-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    My experience was phenomenal!

  • Wolfram L.10-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Thomasine A.10-08-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Cheyenne, Service Representative was Excellent!!! Always can depend on her for my service needs.

  • Samson V.10-08-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Justin-and-mary B.10-07-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Our salesperson Melissa was down to earth and straightforward, while not being pushy or shady about anything. She listened to our needs and concerns and made sure we were getting what we needed, and a great deal on it.

  • Michael C.10-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I'm sure everything was done, but my tire pressure gauge went off the evening I picked up my car and the oil change reminder sticker wasn't changed, so it makes me wonder if the oil change was completed. Then the entire experience makes me wonder if anything else that was part of my service was not completed.

  • Malcolm S.10-06-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Emily B.10-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Casey A.10-04-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024