The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:GolfYEAR:2018
I had an appointment for a part recall which went fine. But now I have follow-up work that needs done and I can’t get an appointment scheduled. I’ve tried calling 4 times at different days and it always ends up in voicemail even after I talk to an operator. What is happening?
TYPE:ServiceMODEL:ID.4YEAR:2021
The repair seems to be correcting the problem. However, the interior of the car was soiled (It has a white interior)
TYPE:ServiceMODEL:JettaYEAR:2020
Smooth and efficient.
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:SalesMODEL:Golf RYEAR:2024
Tom has assisted my family in purchasing four vehicles from VW of Parkville. He consistently goes above and beyond to ensure that our needs and requirements are understood, and whenever possible, he delivers on those expectations. Tom took the time to really listen to us and provided personalized recommendations that perfectly aligned with our lifestyle. He was always quick to respond to our questions, and his knowledge of the vehicles we were considering was outstanding. What really sets him apart is his genuine care for his clients—he truly makes the car-buying process stress-free and enjoyable. I highly recommend Tom to anyone looking to purchase a vehicle, and I will continue to work with him for future purchases. The entire experience was seamless, and we couldn't be happier with the vehicles we bought.
TYPE:SalesMODEL:Jetta GLIYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Marlon and Kostantino’s outstanding customer service and commitment to excellence. That’s why I won’t go anywhere else.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The car was not fixed. I have to take it back in again. This will be the 3rd time
