Average Score (384 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

384 Ratings

4.7 Average

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  • Dominique J.11-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Thomas J.11-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Painless service appointment, thank you!

  • Roy M.11-20-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Kendall H.11-20-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Ryan L.11-18-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Quick process, super nice people

  • Shawn S.11-18-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Alexander R.11-14-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    EXCELLENT CUSTOMER SERVICE!!!

  • Benjamin S.11-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Jeff U.11-12-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    I had an appointment for a part recall which went fine. But now I have follow-up work that needs done and I can’t get an appointment scheduled. I’ve tried calling 4 times at different days and it always ends up in voicemail even after I talk to an operator. What is happening?

  • Thomas P.11-11-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The repair seems to be correcting the problem. However, the interior of the car was soiled (It has a white interior)