Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Justin S.12-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Mr Queen was great from start to finish

  • Kimberly B.12-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My service advisor was friendly understand and communicated very well.

  • Sheherbano S.12-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • David M.12-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    The service was fine but for some reason the techs completely changed my dashboard view and I now can't bet it back to where it was. Very frustrating and for apparent no reason an oil change should result in changing the dashboard.

  • Ahmed A.12-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Stacey V.12-18-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    The salesman was very accommodating. The sales manager was pushy and did not give me, the buyer, a trustworthy feeling from this dealership.

  • Peggy G.12-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Binod K.12-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Mona T.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Marlon was such a help. The whole service team is on point!

  • Joseph G.12-16-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Mel Was just excellent. I visited 2 other locations No one came close to her knowledge and enthusiasm for the car