TYPE:SalesMODEL:Jetta GLIYEAR:2025
Heritage searched out possibly the last manual transmission GL1 available, and a red one at that! I might take off 1/2 star for a very lean tradein.
Average Score (363 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
Service was friendly, the waiting area is pleasant. Can't attest to quality of work. Oil change took a very long time (almost 2 hours). Took a long time to set up a date for service.
TYPE:ServiceMODEL:TiguanYEAR:2024
I gave 5 stars for my service advisor Mt. Ellery Queen. He is very professional and attentive to making sure I was satisfied with the work done on each visit I had to bring my truck in for service.
TYPE:ServiceMODEL:TiguanYEAR:2023
Consistently Customer customer Friendly and Attention to Product Detail and Care!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
THey listened to me and took action!
TYPE:ServiceMODEL:TiguanYEAR:2019
Working with Robin and Paulo is always a pleasure. They are very knowledgeable. They always deliver an exceptional service.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
Great customer service
TYPE:ServiceMODEL:TiguanYEAR:2018
Exceptional service
TYPE:SalesMODEL:TiguanYEAR:2025
I was very pleased with all the attention and support I received from my sales person, I'esha Warrington. She encouraged me to drive different car models until I found the car that fit me best. My husband and I obviously like the service we receive at Heritage VW Parkville, because my husband has previously bought three cars there.