Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

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  • Jennifer B.01-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Melissa was great. Very helpful, honest, and informative. She wasn't pushy and she is very personable. She was recommended by our daughter and son in law who are both VW owners...both bought from Melissa!

  • Robert G.01-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Maia, my salesperson was very knowledgeable, and helped in every way possible to get me into the vehicle I was interested in. I thank her.

  • John C.01-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Edda J.01-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Mitchell S.01-01-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Good communication and excellent service.

  • Jade M.01-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Nazareth B.12-31-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Great service Cheyenne was amazing.

  • Patricia W.12-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Chhayrithy C.12-29-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    William and the staff were very nice, helpful and easy to work with during the whole process!

  • Daniel W.12-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    In a very unfortunate situation after purchasing a used, Tigue Juan, it had a major repair the cylinder head. The service department, and in particular Pete, the service manager was awesome to deal with. He went above and beyond and made sure we had a rental car and return calls in a timely manner, And in general was pleasant. We appreciate all they did to make a difficult situation the best that it could be.