Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

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  • Philip B.01-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Christopher-and-regan V.01-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great service. Went out of their way to find the exact car I wanted. Gave me a very reasonable price.

  • Jaime Elizabeth B.01-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Cammie A.01-24-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Excellent customer service. Dealership made every effort to find exact car I was interested in. Also, salesperson delivered extra key to my home a few days later.

  • Jessica R.01-23-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The individual who checked me in and out was very personable and helpful. My car was done in the promised time period.

  • Maclean L.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I had a terrible experience with a vindictive dealership. I was punished for purchasing a car from another VW dealership. I would never take another vehicle to Heritage VW for service again!

  • Stephanie F.01-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Richard F.01-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Brian C.01-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Evelyn W.01-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great customer service the gentleman that assisted me was very informative because I ask a lot of questions.