Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

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  • Claudia H.01-31-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The whole team was fantastic, start to finish on the process.

  • Sierra F.01-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Melissa was absolutely exceptional, every step of the way!

  • Dana D.01-30-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Melissa is a great sales consultant. She has made buying easy and stress free

  • Ellenor C.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The customer service was quick and wonderful. Met all of my needs and got me out of there quick.

  • Roland R.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Howard M.01-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Evelyn M.01-29-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The service advisor noticed other issues with my Beetle that needs attention

  • Michael B.01-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service tech was outstanding, polite, knowledgeable and very customer focused

  • Steven G.01-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Easy scheduling and Great Customer Service - My Tech Gabe is the best! Friendly and thorough follow up from Robin. thanks guys!!!

  • James C.01-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Really could feel and hear the difference in my ride and performance, great enjoyed the wonderful customer service from check in to checkout. thanks team