Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

Models
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  • Patricia S.02-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Great service! friendly! Trusting!

  • Abigail H.02-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Ellery Queen was incredibly kind and helpful! He cared and was efficient.

  • Lyle H.02-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Was able to drop my vehicle the day before and it was ready before noon on the day of the scheduled appointment.

  • Dawanda G.02-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I came in cause my engine light was on found out I had a recall. They needed to keep my car overnight because they was finished the day I dropped it off.

  • Melvin C.02-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I received great and personal custome service from service advisor Ellery Queen. He kept me up to date with everything being done to my vehicle.

  • Thomas M.02-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Maria Angelica R.02-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Christopher G.02-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Good people to help in the process

  • David S.02-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Jade S.02-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Everything was great, I got the scheduled services done and Cheyenne was able to get my airbag recall done too!