The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
The whole process of having my vehicle serviced was easy and efficient. I especially appreciate the professionalism and friendliness of my service advisor Cheyenne. She kept me informed every step of the way and made sure I was satisfied with the service on my car. I will definitely recommend this dealership to family and friends.
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:ServiceMODEL:TaosYEAR:2022
Between Robin and Pete, I couldn’t have gotten better service! I was told 2 different times at Fallston there were no problems found. There was a problem! I needed a new head gasket. I have found a new go to dealership! And, I’m a former VW Fallston employee!
TYPE:ServiceMODEL:TiguanYEAR:2020
My service representative Ellery Queen was amazing! He kept me updated and explained every step. Couldn’t have asked for better service.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Great service. Done in timely and professional manner.
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:TaosYEAR:2023
It was serviced in a timely manner, no surprises and ready to go when promised.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2024
