Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

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  • Sierre J.03-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Frank B.03-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service advisor was communicative, which I’d appreciated. Disappointed that there was no car wash.

  • Mark B.03-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Pricing difference from when I came in to leaving

  • James W.03-13-2025

    TYPE:SalesMODEL:Golf RYEAR:2024

    My saleswomen was awesome

  • Suzanne M.03-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Ellery is just wonderful to interact with. He’s always smiling, he’s detailed and efficient.

  • Judith B.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I had the best rep from start that listened and answered all my questions, got me shuttle ride home and scheduled pick up as well.

  • James C.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Eric B.03-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Our vehicle took more time than forecast and it created an inconvenience. Service made up for it by not charging for tire repair.

  • Stanley B.03-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My experience was good. The associate was professional and efficient. My service was done in a timely manner.

  • Jenny R.03-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024