TYPE:ServiceMODEL:JettaYEAR:2019
Average Score (398 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
This dealership was very easy to work with - my car was repaired as warranty work and everything was completed with no issues.
TYPE:ServiceMODEL:ArteonYEAR:2023
2 Brand new tires that I purchased from a VW dealership (Hanover, PA), I was not able to file a claim for because the tires were not installed by any VW Dealership. 1 of those 2 brand new tires had a bubble on the tire and it was causing a low tire pressure reading. The VW Parkville did not have replacement tires for my 2023 VW Arteon. I kept one of my original tires that was replaced by the new tires I purchased. The Service department at the Parkville Dealership was able to replace the defective tire with the tire I supplied. I called several times to the Service department and was not able to get any one on the phone. I was grateful that the service department was able to squeeze me in with no appointment.
TYPE:SalesMODEL:Golf GTIYEAR:2025
Melissa, Jeff, James and everyone there was so helpful! I came with questions several times and they always had time for me. Many thanks!
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:SalesMODEL:ID.4YEAR:2025
Will was amazing to work with. We did all price negotiation prior to my arrival, to help with my wife and I get out the door quickly since we have a 5 month old child. Will even offered to personally drive the car to our house, which was incredibly sweet. The entire experience as straight forward and to the point, and everyone at the dealership was so sweet with our little girl.
TYPE:ServiceMODEL:AtlasYEAR:2025
Serice was quick and seemed thorough. I loved the video the technician took of the underneath of the car.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:SalesMODEL:TiguanYEAR:2025
We had a really great experience getting my new 2025 Tiguan. Our salesperson Maia Abdul-Samad was phenomenal! She was pleasant and, very well informed on the vehicle. Very down to earth. The exact car I wanted was waiting in front the dealership when we got there. Thank you Maia for everything. We will definitely be back! Top Notch!!!
TYPE:ServiceMODEL:TiguanYEAR:2023
Services were fantastic