Average Score (363 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.7 Average

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  • Kairi H.05-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • David B.05-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Oil filler cap was not installed correctly; was crooked, not a tight seal. Next day, checked oil level and found the filler cap problem, plus it was .5 liters low on oil. Appears the tech did not put in sufficient oil during the change.

  • Peter A.05-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Cheyenne Arthur provides and delivers first class service experience

  • David C.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Good service

  • Michael C.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Richard L.05-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    They were great, worked hard to make the deal. I'esha even drive the car over an hour to me.

  • Aaron D.05-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Oil change takes too long

  • Ellen K.05-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    5 stars for personalized attention. I like their text updates.

  • Rowan C.05-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great people !

  • Russell O.05-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Still awaiting feedback on paint chipping. Vehicle already experiencing paint chipping which is insane as its not even 2 years old