Average Score (398 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

398 Ratings

4.7 Average

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  • Vernetta O.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I gave 5 stars for my service advisor Mt. Ellery Queen. He is very professional and attentive to making sure I was satisfied with the work done on each visit I had to bring my truck in for service.

  • Michael J.08-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Consistently Customer customer Friendly and Attention to Product Detail and Care!

  • Philip B.08-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    THey listened to me and took action!

  • Dariusz B.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Working with Robin and Paulo is always a pleasure. They are very knowledgeable. They always deliver an exceptional service.

  • Sonja E.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Anthony H.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great customer service

  • Elaina G.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Exceptional service

  • Donna W.08-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I was very pleased with all the attention and support I received from my sales person, I'esha Warrington. She encouraged me to drive different car models until I found the car that fit me best. My husband and I obviously like the service we receive at Heritage VW Parkville, because my husband has previously bought three cars there.

  • Alexander M.08-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Virginie B.08-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Nice and friendly